Written communication

Written communication skills means being able to put ideas and information clearly in writing, whilst taking the target audience into account, so that the message is clearly understood. Written communication via digital media has become a regular part of our daily interaction with one another. Information must also be written down to distribute it to a wider audience (for example scientific publications) and also when making agreements that can be referred to later (for example regulations and contracts).

The skill of Written Communication enables you to write clear texts that suit both your purpose and your target audience.

Behavioural indicators:

• Uses correct language that is appropriate for the purpose and target group of the text.
• Uses short, clear sentences in texts.
• Formulates complex issues clearly and precisely.
• Uses form and structure to organise a written message clearly.
• Puts forward relevant arguments in a logical line of reasoning.
• Formulates sensitive issues tactfully, and adapts the choice of words to the objective and target group.